(1) Introduction
Please read these terms of sale carefully.
You will be asked to expressly agree to these terms of sale before you place an order for products from our website.
(2) Interpretation
In these terms of sale, "we" means www.catwatches.co.uk (and "us" and "our" will be construed accordingly); and "you" means our customer or potential customer for products (and "your" will be construed accordingly).
(3) Order process
The advertising of products on our website constitutes an "invitation to treat"; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps: (i) you must add any the products you wish to purchase to your shopping basket, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; (iv) you will then be given the option to pay using Protx (Credit Card Payment), Google Checkout or Paypal If you choose either Paypal or Google Checkout, you will be transferred to those sites to complete payment; (v) we will then send you an initial acknowledgment via email to confirm we have received your order; and (vi) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order."]
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by checking your details before confirming. You may correct those input errors before placing your order by editing the fields.
(4) The products
All of the CAT watches advertised on www.catwatches.co.uk are 100% authentic and are supplied direct by Peter Burrowes Ltd. Peter Burrowes Ltd are the UK&I license holder for Caterpillar Watches.
(5) Price and payment
Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.
The prices on the website include all value added taxes (where applicable).
Payment for all products must be made online by Credit Card via Protx, Paypal or Google Checkout. Payment over the phone (Credit Card) and Post (Cheque) is also accepted.
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.
(6) Your warranties
You warrant to us that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
(b) the information provided in your order is accurate and complete;
(c) you will be able to accept delivery of the products;
(7) Delivery policy
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will deliver your order to any address in the UK and Northern Ireland FREE. We dispatch goods using Recorded Signed for Delivery which provides proof of posting, signature on arrival and online confirmation of delivery. Please remember that you will need someone to sign for and accept Recorded Signed For Deliveries. If there is no one to receive the goods, Royal Mail will leave a card informing you of attempted delivery then retain the goods at your local delivery office for collection or redeliver by prior arrangement.
For more information on this service please go to www.royalmail.com
All orders are dispatched the same working day if ordered before 3pm. Guaranteed Next Day Delivery can be arranged, please select this option at the checkout stage. We will email you when your order is packed and ready for dispatch. (Cheques will obviously need to clear first and can take up to 7 working days to do so).
(8) Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
(a) delivery of the products; and
(b) receipt by us of full payment of all sums due in respect of the products (including delivery charges).
We will be entitled to recover payment for the products even where ownership has not passed to you.
(9) "Cooling off" period
We offer a 14 day returns guarantee which means that if for any reason you are not entirely satisfied with your purchase, you can return it to us in its original condition within 14 days of the date you received the item and we will issue a full refund for the price you paid for the item. The only condition of this policy is that the item meets the following requirements -
- - Undamaged,
- - No sign of wear
- - Returned in the condition you received it including all packaging, manual and warranty
- - Any links removed are replaced
Please note that we cannot be held responsible for returned goods that are lost in transit. In the event of a return we recommend that you send the goods back to us by Royal Mail Special Delivery. This will ensure proof of delivery and insurance of the goods whilst they are in transit. We'll notify you via email of your refund once we've received and processed the returned item.
Refunds for faulty items will be made within approximately 1 week of receipt of the returned item to allow for a careful inspection of the watch to ensure it is in a re-saleable condition. The money will be refunded by the same method payment was taken. Please note that refunds cannot be made to any third parties.
This returns policy does not affect your statutory rights. Further information can be found at www.consumerdirect.gov.uk
The procedures, set out here, to cancel an order or return an item/s do not affect our right to reject faulty goods. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.
Faulty or incorrect goods
All items are thoroughly inspected before they are dispatched. In the unlikely event that you receive an item from us which is faulty or incorrect, please return the item to us within 14 days of receipt and we will arrange a replacement. Please follow the instructions, as outlined above.
Item damaged in transit
Whilst we endeavour to offer a first class service including using good quality packaging to protect your Cat watch, some situations are beyond our control. If you take delivery of a package and the contents have been damaged in transit, you can return the item to us within 14 days of receipt for exchange. Please contact us as soon as possible to arrange this.
Unwanted gifts
Should your gift be unwanted, refunds will only be made to the payment card used to purchase the goods. So if you buy a gift online, the 'recipient' will not be able to get a refund. If they want to return the goods, we will offer an exchange or credit for the value of the return within the14 days of the date you received the item.
Cancelling an order before dispatch
If you change your mind after placing an order, you can cancel it at any time before we dispatch it. You will need to give us your name and address details, as well as your order number to cancel your order.
Please quote delivery note numbers on all correspondence.
(10) Statutory rights
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
(11) Refunds
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 7 days of the day we received your valid notice of cancellation.
(12) General terms
We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy.
Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time - providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.
Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section [12]: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.
These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have [non-]exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.
(13) About us
Our full company name is Peter Burrowes Ltd
Our registered office is 40 Camden Street, London, NW1 0DX
Our company registration number is 357981
Our email address is info@catwatches.co.uk
Our VAT number is 238 4394 42
